Dicks Last Resort
Reviews and Complaints
Felony Squad Restaurant
- Had
Preferred solution: Warning posted at the Entrance to every Dick's Last Resort Restaurant, stating that they employ felony ridin individuals.
$100.00 Burger & poor service! We won't come back.
- One of the waitresses
- Funny hats
- Spending a hundred bucks on 2 burgers
Preferred solution: Full refund
Terrible customer service
- Host
Horrible experience
*** last resort — Worst ever and actually left after remarks and comments
Preferred solution: I will make certain any one I know will know they should never patronize any last resort and anyone the know etc etc. worst experience ever!!!! You should be put out of business!
Horrible. Freaking Horrible
F this location
Preferred solution: Fire your manager
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Verified Reviewer | Chicago, IllinoisBought a nice shirt unfortunately it was just a week ago and its already has print coming off.
- How a shirt bought 1 week ago is already wearing
Preferred solution: send me another 2xl shirt
Obnoxious doesn’t have to equal Horrible service
LOVE IT
First and last time
Waiter sucked
We were at the Myrtle Beach location on Fathers Day. i thought it would be a little fun.
There was a total of 6 of us, my husband, myself, our 20year old son and his 22 year old girlfriend, our 18 year old daughter and her 18 year old boyfriend. As we sat there and i noticed the other waiters and waitresses having fun with the customers. We did not get one of them. The waiter we had was no fun at all.
I know they have a character to play and I expected some fun insults and disses. What we got was totally uncalled for. The hats he made for us , including the 3 under age, all had sexual innuendos. He forgot to place the order for 2 of us and when we told him, he yelled why didn't we tell him sooner.
Excuse me, but it's his job to check on us and make sure we were all served properly and didn't need anything. Once we told him, they basically burnt one of the steaks, and that was all you could taste. We told him and he said "well you wanted it well done". He then asked if we wanted it re done and we said no and then he asked if we wanted a box.
I then asked if he could just take if off the bill. He as noticeably upset and went to talk to the manager. He came back, threw the plate down and the check. Never once did he apologize.
At that point, I expect the waiter to break character and try and make the situation right.
It was clearly his fault and a few levels by forgetting to place the order and then not checking on us to see if we had everything. i will NEVER go back again if those are the kinds of people you employ.
- Waiter and attitude
Wait staff needs training
Over charge my grandson for his dinner 121.00
*** Last Resort - Bartender Review
*** Last Resort - Manager Review
About 17 of us went to ***'s Last Resort 2211 Lamar, Dallas, TX to celebrate my niece birthday. The company was great, but the food was horrible, salty and cold, and sadly to say the service was even worse.
When adressed service to the manager he could care less and I then understood why the service was bad. Both just collecting pay and not giving service. We even had to request server to give receipts and collect money. My money was never collected and I had to deliver to manager and expressed this was the worst experience ever.
The manager proceeded to say "we only have three waiters, and just trying to keep everyone happy." Excuse me sir neither you nor the waiter tried to keep this group happy. This was my first and last time at *** Last Resort.
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This review just proves this place is doing a fabulous job at what they do, which is be rude to the customer. That's their whole schtick! Lol, like a waitress or anyone else would keep their job more than five minutes acting like that anywhere else lol
You didn't pay any attention to the restaurant's theme. They are suppose to be obnoxious, surly and rude.
It's the theme. I always find it amusing when I read complaints about Dick's from people who failed to realize the staff were being exactly what they are paid to be: Rude.